EduNerdz Career Compass Privacy Policy

EduNerdz Career Compass respects user privacy and is committed to protecting your personal information. Career Compass helps learners explore careers, interests, skills, subject choices, study opportunities, bursaries and personal-development goals.

The platform aims to process personal information responsibly and in accordance with the Protection of Personal Information Act, POPIA.

Career Compass may collect:

• Full name
• Email address
• Mobile or WhatsApp number
• School name
• Grade
• Province
• Age range or under-18 confirmation
• Parent or guardian contact details where required
• Career Quiz answers
• Interests, skills and strengths
• Subject choices
• Career preferences
• Goals and progress
• Saved bursaries or opportunities
• Portfolio information uploaded by the user
• Login and account information
• Browser and device information
• Support requests and messages

Only information reasonably required to provide the Career Compass service should be collected.

Information may be collected when users:

• Register for an account
• Complete the Career Quiz
• Use the Skills Builder
• Save goals or habits
• Create a portfolio
• Save bursaries or opportunities
• Contact EduNerdz for support
• Use the website or application

Information may also be provided by a parent, guardian, school or authorised programme partner.

Information may be used to:

• Create and manage Career Compass accounts
• Give users access to the platform
• Generate career suggestions
• Produce Career Compass reports
• Recommend careers and skills-development activities
• Help users save goals and track progress
• Show relevant bursaries and opportunities
• Provide technical support
• Send important account or security messages
• Improve the platform
• Protect accounts against misuse
• Meet legal obligations
• Produce aggregated or anonymous programme reports

EduNerdz does not sell users' personal information to advertisers.

Career Compass uses quiz answers, interests, skills and preferences to generate possible career suggestions.

Recommendations are for educational and career-exploration purposes only.

Career Compass recommendations do not guarantee:

• School, college or university admission
• Employment
• Bursary or scholarship approval
• Career success

We encourage users to consider their results together with academic performance, subject requirements and advice from parents, teachers or career practitioners.

Career Compass may be used by learners under the age of 18.

Where required, Career Compass may request consent from a parent or legal guardian before personalised features are activated.

Guardian information may include:

• Full name
• Relationship to the learner
• Email address
• Mobile number
• Consent status
• Date consent was given or withdrawn

Career Compass aims to use learner-friendly language, collect only necessary information and protect learner quiz answers and reports.

Guardian consent must remain separate from:

• Email marketing consent
• WhatsApp marketing consent
• Analytics-cookie consent
• Privacy Policy acknowledgement

Career Compass may be provided through a school, sponsor or education programme.

Limited information may be shared for:

• Confirming account activation
• Monitoring general platform participation
• Providing agreed progress information
• Resolving technical problems
• Producing aggregated programme reports

Detailed Career Quiz answers, personal goals and full Career Compass reports must not automatically be shared with schools or sponsors unless this has been clearly explained and properly authorised.

Limited information may be shared with trusted service providers that support:

• Website hosting
• Database storage
• Account authentication
• Email or messaging
• Technical maintenance
• Security
• Customer support
• Report generation
• Approved analytics

Service providers must only use information for authorised Career Compass purposes.

Information may also be disclosed when required by law or necessary to investigate fraud, misuse or a security incident.

Career Compass uses essential cookies for:

• Login sessions
• Account security
• Remembering cookie preferences
• Basic website functions

Optional analytics cookies may be used to understand general website usage and improve Career Compass.

Optional analytics cookies must remain inactive until the visitor accepts them.

EduNerdz uses reasonable technical and organisational measures to protect personal information.

These measures may include:

• Password protection
• Secure authentication
• Role-based access
• Restricted administrator access
• Secure hosting
• System updates
• Activity records
• Secure backups

Users must keep their passwords private and report suspicious account activity.

Personal information will only be kept for as long as reasonably necessary to:

• Provide Career Compass services
• Manage active accounts
• Respond to requests or complaints
• Meet legal obligations
• Maintain security and consent records
• Resolve disputes

When information is no longer required, it may be deleted, securely destroyed or de-identified.

Users may request to:

• Access their personal information
• Correct inaccurate information
• Update incomplete information
• Delete their account or information where appropriate
• Withdraw consent
• Object to certain processing
• Stop marketing messages
• Request a review of a Career Compass recommendation
• Submit a privacy complaint

A parent or guardian may submit an appropriate request on behalf of a child.

Users may request deletion of their Career Compass account through the Privacy Request form or by contacting:

Some information may be retained where required for legal, security or consent-record purposes.

EduNerdz may ask users whether they want to receive optional:

• EduNerdz updates
• Career opportunities
• Bursary alerts
• Educational programme information
• Email communication
• WhatsApp communication

Marketing consent must be optional and separate from registration.

Users must be able to unsubscribe at any time.

Career Compass may link to universities, colleges, employers, bursary providers, government services and other organisations.

When users leave Career Compass, the external organisation's privacy policy and terms apply.

The policy may be updated when:

• New features are introduced
• Information practices change
• New service providers are added
• Legal requirements change
• Security processes change

The latest effective date and version number are displayed at the top of this page (Effective date: 27 July 2026 · Policy version: 1.0).

Users may also contact the Information Regulator of South Africa regarding a privacy complaint.

We encourage users to contact EduNerdz first so the matter can be investigated and resolved.